For Administrators
Guides for managing users, training, and reports.
Getting Started
New to managing iHasco for your organisation? This guide walks you through your first 30 days as an administrator — logging in, adding users, assigning training, and getting comfortable with your dashboard. Most admins start here.
- Getting started – Part 1: 6 steps to begin training
- Getting started – Part 2: customising your LMS
- How do I access my personal training as an administrator?
- What's on the dashboard?
- What can I do on the settings page?
- What are the global settings?
- What are the messaging settings?
- How do I opt my organisation in or out of the eLearning Challenge?
- How do I enable or disable user notes for administrators?
- How do I securely send a file with my user data via LMS?
Managing Your Users
How to add, edit, organise, and remove users in your iHasco account. Covers single users and bulk uploads, processing leavers, grouping users into departments or cohorts, and assigning training. This is the most-used collection for day-to-day administrators.
- How to Add UsersAdd users individually or in bulk, edit their details, and set them as active or inactive9 articles
- User Registration & Sign-in MethodsControl how users register and sign in — enable or restrict self-registration and switch users between email and username sign-in9 articles
- How to Create SegmentsCapture extra information about your users with custom profile fields and group them with organisational segments7 articles
Managing Your Administrators
Create and manage administrators, set access levels, and transfer account ownership
Enrolments
Enrol and unenrol users individually or in bulk, set enrolment methods, and automate with Smart Enrolments
- Enrolling usersEnrol and unenrol users individually, in groups, or in bulk, and set how each course enrols people4 articles
- Smart EnrolmentsAutomate enrolments by linking courses to segments so users are enrolled and unenrolled automatically2 articles
- Tracking and recordsFind users, view their training history, download enrolment data, and keep notes on their records5 articles
Courses & Training Content
The full iHasco course catalogue, with guidance on choosing the right training for your roles, customising courses for your organisation, and uploading your own content where supported. Use this collection to decide what to assign and how to tailor it.
- Managing Your Course LibraryAdd courses to your library, edit their settings, and set how they're assigned to learners20 articles
- Bespoke contentRequest custom-built courses or tailor existing iHasco courses to your organisation3 articles
- Classroom modeDeliver training in person — get set up with a trainer's licence, run courses in classroom mode, and record results4 articles
Documents & Policies
Upload, organise, and share company documents and policies with your learners
- Setup and managementEnable the add-on, then add, update, and organise your documents and policies7 articles
- Linking to segments and coursesLink documents and policies to segments and courses to control who sees them7 articles
- Reminders and reportingRemind learners about required reading, and monitor resource activity and storage4 articles
Assessments
Set up, edit, and manage course assessments — including results, pass marks, and resets.
- Setup and configurationEnable assessments, set labels and start behaviour, and choose who gets result notifications5 articles
- Monitoring and managementFind, view, and track assessments, and delete or reset them when needed4 articles
- Results and issuesExport assessment data, understand the export file, and handle assessment issues raised by learners4 articles
Reporting & Insights
How to pull the data you need from iHasco — completion reports, outstanding training, certificate records, and custom views. Covers the standard reports, building your own, scheduling them by email, and exporting to share with colleagues, auditors, or your board.
Emails
Send emails to users, create templates, and control which automated emails go out
- How do I send emails to users?
- How do I create a custom email template?
- How do I add formatting and tags to emails?
- How do I CC the account owner on automated emails?
- How do I start or stop the automatic welcome email for self-registered users?
- How do I start or stop the course completion email?
- How do I start or stop automated reminder emails?
- How do I start or stop my admin daily digest email?
Branding
Add your organisation's logo, colours, wallpaper, and dashboard message to the LMS
Course Creator
Build and edit your own custom courses, from adding content to publishing them for your learners.
- What is Course Creator?
- How do I add Course Creator to my company account?
- How do I create a course in Course Creator?How to create a course and add a quiz
- What content can I upload to Course Creator?
- How do I edit or update a course in Course Creator?
- How do I troubleshoot Course Creator errors?
- How do enrolments, certificates, and reporting work for custom courses?
