Overview
Administrator profiles determine what an administrator can see and do in Atlas. Each profile grants a different level of access, so you can match each person's rights to their role. This article explains the profiles available and how segment administrators differ from full administrators.
Administrator profiles
The profiles below are listed from the lowest level of access to the highest. Each one can do everything the profile before it can, plus more:
Training Reporter: view users and their results.
Training Coordinator: everything a Reporter can do, plus add and update users and send emails.
Training Administrator: everything a Coordinator can do, plus modify settings and add other administrators.
Training Service Owner: the highest level — full access to all platform features, including billing and SSO. Only one user can hold this role.
Note: If you assign more than one admin profile to a user, only the highest level of access applies — the others have no effect. Assign a single profile to keep things clear.
Segment administrators
If you use Organisational segments, you can create segment administrators. A segment administrator's access is restricted to the users within their assigned segment — they can't see or manage anyone outside it. Their profile still sets what actions they can take; the segment simply controls which users those actions apply to.
Note: A segment admin can manage only one segment, but a segment can have several admins.
FAQ
How do I create a full platform administrator?
How do I create a full platform administrator?
Assign an administrator profile to an existing user in their user account. See How do I create an administrator?
How do I create a segment administrator?
How do I create a segment administrator?
Set up your Organisational segments first (see How do I create a segment?), then assign the user admin rights to the relevant segment when you edit their profile. See How do I create a segment administrator?
Can a segment administrator change settings for the whole account?
Can a segment administrator change settings for the whole account?
No. A segment administrator can only manage the users within their assigned segment, and can't change global administrator access.