When sending emails via the LMS, you can use basic formatting to customise the appearance of your messages. You can also include required and optional tags that automatically populate with each recipient's details, such as their name or email address, for personalised communication. These tags are replaced with the relevant information at the time the email is sent.
Formatting
You add formatting to your emails using a text-based language called Markdown, a widely used tool for adding simple styling to plain text. The example below shows how you can quickly make text appear bold or italic, or add links, with a few extra characters.
Example markdown input:
It's very easy to make some words **bold** and other words *italic* with Markdown. You can even [link urls, like Google!](http:google.com)<br>
Example output:
It's very easy to make some words bold and other words italic with Markdown. You can even link urls, like Google!
Tags
Tags are dynamic variables you can include in emails to automatically populate recipient-specific information, such as their name or email. There are required and optional tags.
Required tags
These tags provide a link to your organisation's training suite — either a link to the training suite registration/log-in screen, or a unique URL that logs the email recipient in.
Note: At least one of the required tags below must be included in all of your emails.
Tag | Description |
| Your organisation's iHasco training suite URL |
| Your organisation's iHasco training suite URL displayed as a button |
| A single-click log-in URL for the corresponding recipient |
| A single-click log-in URL for the corresponding recipient displayed as a button |
Optional tags
Below is a list of additional tags supported by the LMS:
Tag | Description |
| The corresponding recipient's email address |
| The corresponding recipient's first name |
| The corresponding recipient's last name |
| The corresponding recipient's full name |
| Your organisation's name as specified on your account |
