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How do I remove admin access from a user?

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Written by Daria Nasedkina

You can remove someone's administrator access without affecting their learner status. They keep their account and training history, but lose all admin permissions.

Step-by-step instructions

⚠ The steps below depend on how you log in — check yours before you start.

Look at the web address you use to log in:

If you log in at atlas-hub.co.uk

  1. Go to Users.

  2. Find the user whose admin right you want to remove, click the three dots in the Actions column, and select View/Edit User Details.

  3. Scroll down to Access rights.

  4. Unselect the admin user types in the field, and select Learner so the user keeps access to their learner profile.

  5. Click Save changes.

Interactive walkthrough

If you log in at app.ihasco.co.uk

  1. Go to Users.

  2. Click Administrative Users tab to show the list of administrators.

  3. Find the user whose admin right you want to remove, click the arrow on the right of the user's details and select Remove access.

  4. Select OK.

The user's administrator access is removed immediately.

FAQ

Does removing admin access delete the user?

No. The user keeps their account and training history — they just become a Learner and lose their admin permissions.

Who can remove administrator access?

Training Administrators and a Training Service Owner can assign, change, or remove administrator rights.

Can I give the admin access back later?

Yes. Edit the user's details again and select an administrator profile whenever you need to.

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