Automated reminder emails prompt learners about training they need to start, complete, or renew, helping them stay compliant. You can choose from a range of daily and weekly reminders.
To see how to track these emails once they're running, see How do I monitor automated reminder emails delivery?
Note: "Daily" and "weekly" mean how often the system checks who needs a reminder, not how often emails are sent.
Daily reminders are checked each night and go out only to users who qualify that day.
Weekly reminders are checked over the weekend and go out on Monday to users who qualify. A user only gets an email when they qualify — so they might get one several days in a row, or not at all.
Step-by-step instructions
Go to Settings.
In the General section, click Messaging.
In the Automated emails section find the reminder email you want to change.
Choose which events you'd like the system to track, and turn reminders on or off for each:
To start sending the reminder email, select the check box.
To stop sending the reminder email, clear the check box.
Click Save changes.
Interactive walkthrough