Two-step login adds a second check on top of your password when someone signs in. What it’s called, and where you manage it, depends on the web address you log in at: Two Factor Authentication (2FA) at app.ihasco.co.uk, or Multi-Factor Authentication (MFA) at www.atlas-hub.co.uk.
Step-by-step instructions
⚠ The steps below depend on how you log in — check yours before you start.
Look at the web address you use to log in:
Log in at www.atlas-hub.co.uk? Open the atlas-hub.co.uk section below.
Log in at app.ihasco.co.uk? Open the app.ihasco.co.uk section below.
If you log in at atlas-hub.co.uk
If you log in at atlas-hub.co.uk
On atlas-hub.co.uk, this feature is called Multi-Factor Authentication (MFA) and is set up separately. For full instructions on enabling and managing MFA, see the Atlas Guide — Multi-Factor Authentication (MFA)
If you log in at app.ihasco.co.uk
If you log in at app.ihasco.co.uk
Note: Two Factor Authentication is ON by default, and we strongly recommend keeping it enabled.
Go to Settings.
In the Advanced section, click Security.
In the Two Factor Authentication section, select or clear the check box as required.
Click Save changes.
FAQ
Where is the passcode sent?
Where is the passcode sent?
The passcode is sent to the email address associated with your username.
How long does it take for the passcode to arrive?
How long does it take for the passcode to arrive?
You'll normally receive it within moments, though it can take a few minutes at busy times.
What do I do if the passcode doesn't arrive?
What do I do if the passcode doesn't arrive?
If you don't receive it within a few minutes:
Check your spam folder.
Make sure the iHasco email addresses are on your email allowlist. See What email addresses do I need to add to my email allowlist?
You can generate a new passcode by returning to the login screen and trying again.