You can turn Two Factor Authentication on or off for your LMS. When it's on, users are asked for a passcode when logging in from a device we don't recognise.
Note: Two Factor Authentication is ON by default, and we strongly recommend keeping it enabled. To learn what it is, see What is Two Factor Authentication?
Receiving your passcode
The passcode is sent to the email address associated with your username. You'll normally receive it within moments, though it can take a few minutes at busy times.
If you don't receive it within a few minutes:
Check your spam folder.
Make sure the iHasco email addresses are on your email allowlist. See What email addresses do I need to add to my email allowlist?
You can generate a new passcode by returning to the login screen and trying again.
Step-by-step instructions
⚠ The steps below depend on how you log in — check yours before you start.
Look at the web address you use to log in:
Log in at atlas-hub.co.uk? Open the atlas-hub.co.uk section below.
Log in at app.ihasco.co.uk? Open the app.ihasco.co.uk section below.
If you log in at atlas-hub.co.uk
If you log in at atlas-hub.co.uk
On atlas-hub.co.uk, this feature is called Multi-Factor Authentication (MFA) and is set up separately. For full instructions on enabling and managing MFA, see the Atlas Guide — Multi-Factor Authentication (MFA)
If you log in at app.ihasco.co.uk
If you log in at app.ihasco.co.uk
Go to Settings.
In the Advanced section, click Security.
In the Two Factor Authentication section, select or clear the check box as required.
Click Save changes.
