Single Sign-On (SSO) lets you use your normal company login to access Atlas, instead of a separate Atlas username and password. You enter your work email, get redirected to your company's login page, sign in there, and are automatically taken back to Atlas.
Step-by-step instructions
⚠ The steps below depend on how you log in — check yours before you start.
Look at the web address you use to log in:
Log in at atlas-hub.co.uk? Open the atlas-hub.co.uk section below.
Log in at app.ihasco.co.uk? Open the app.ihasco.co.uk section below.
If you log in at atlas-hub.co.uk
If you log in at atlas-hub.co.uk
Logging in with SSO (web)
Open your web browser.
Go to the Atlas login page (www.atlas-hub.co.uk) or your bookmarked Atlas hub page.
Enter your work email address that's part of Atlas.
If your organisation doesn't have Forced SSO, you'll land on a screen with options — select Continue with Single Sign On (SSO). Otherwise, you'll be redirected straight to your organisation's identity provider (IdP) login page.
Log in using your usual company credentials:
Enter your company email or username.
Enter your password.
Complete any multi-factor authentication (MFA) steps if required.
After successful authentication, you'll be redirected back to Atlas and logged in automatically.
Logging in with SSO (mobile app)
Open the Atlas mobile app on your device.
Enter your work email address that's part of Atlas.
If your organisation doesn't have Forced SSO, you'll land on a screen with options — select Continue with Single Sign On (SSO). Otherwise, you'll be redirected straight to your organisation's IdP login page.
Log in using your usual company credentials (email or username, password, and any MFA steps if required).
Once authentication is successful, you'll be redirected back to the app and signed in to Atlas.
If SSO doesn't work
If you see an error when trying to use SSO (for example, "User not found", "Access denied", or an IdP error):
Check that you entered the correct work email address.
If your organisation isn't forcing SSO, select Continue with Email and Atlas Password to log in using your Atlas password instead.
Try closing the browser or app and logging in again.
If you see a specific error code, your administrator can check Troubleshooting SSO errors for the cause and fix.
Tips and common scenarios
Already logged in to your IdP: if you're already signed in to your company account in the same browser, you may be logged in to Atlas automatically after choosing SSO, without re-entering your password.
Multiple accounts: if you use both personal and work accounts, always choose your work account when your IdP asks which to use.
Password or MFA issues: if you can't remember your company password or complete MFA, you'll need to resolve this with your organisation's IT/helpdesk. Atlas can't reset your IdP credentials.
If you log in at app.ihasco.co.uk
If you log in at app.ihasco.co.uk
You can only log in with SSO using the custom link your training administrator provides.
If you don't have the custom URL, ask your administrator for it. For sign-in problems, contact your organisation's IT team.
Open the custom training suite URL your administrator shared with you.
On your organisation's sign-in screen (for example, Microsoft), sign in with your usual work account.
You're taken to your My Learning page.
FAQ
What is an identity provider (IdP)?
What is an identity provider (IdP)?
It's the system your organisation uses to manage company logins. Common examples include Microsoft Entra ID (Azure AD), Okta, or Google Workspace. When you choose SSO in Atlas, you're redirected to this IdP page to enter your company credentials. You leave the Atlas page because Atlas is redirecting you to your IdP to verify your identity, and if the IdP shows both personal and work accounts, always select your work account. If it asks for extra verification like a code or app approval, that's your organisation's MFA requirement.
What do I need before I can use SSO?
What do I need before I can use SSO?
Your organisation must have enabled SSO for Atlas, your Atlas user account must be linked to your company email, and you need to know your usual company login details (email/username, password, and any MFA method such as an authenticator app or text message). If you're unsure about any of these, contact your internal IT team or training administrator.
What if my organisation does not force SSO?
What if my organisation does not force SSO?
If SSO isn't forced, after entering your work email you may see more than one login option (for example, SSO or email and Atlas password). If you're not sure which to use, follow your organisation's guidance. In many cases you should use SSO, but some users may still be allowed to log in using an Atlas password.
Why am I not seeing the SSO option?
Why am I not seeing the SSO option?
If you don't see an SSO option after entering your work email, it could mean SSO hasn't been enabled for your organisation in Atlas, your user account isn't correctly linked to your company email, or your organisation requires a different login path. In these cases, contact your internal IT team or training administrator for confirmation.
Why do I keep being asked to choose between multiple accounts?
Why do I keep being asked to choose between multiple accounts?
If you use both personal and work accounts (for example, with Microsoft or Google), your IdP login page may ask which account to use. Always choose your work account for Atlas so the correct permissions are applied and SSO can succeed.
What if I cannot complete multi-factor authentication (MFA)?
What if I cannot complete multi-factor authentication (MFA)?
If you can't complete MFA (for example, you don't have access to your phone, the authenticator app isn't installed, or text messages aren't arriving), Atlas can't reset or bypass these checks. You'll need to contact your organisation's IT/helpdesk to restore access to your IdP account or MFA method.
What should I do if I see an IdP error message?
What should I do if I see an IdP error message?
If you see an error such as "User not found", "Access denied", or another IdP-specific error: check that you entered the correct work email address, close the browser or app and try again, and if your organisation doesn't force SSO, try logging in using the email and Atlas password option. If the problem continues, take a screenshot of the error, note the time and date, and share these details with your IT/service desk or training administrator so they can investigate.
Who should I contact for help?
Who should I contact for help?
If you still can't log in using SSO, contact your organisation's IT team or service desk first, as they manage your IdP credentials and MFA. Your organisation can escalate to the Atlas Support Team if needed. Providing clear information (error message, screenshot, time and date, and the email address you used) will help them resolve your login issue more quickly.