You can download all users' certificates for a course as a single ZIP file.
Step-by-step instructions
Go to Reports.
Find your course by applying filters. See How do I customise a course report using filters?
To select your learners, click the tick icon on the left of the column headings — this selects all the learners on the course.
The Action bar shows the total number of users selected and the Actions box. Click the arrow on the Actions box to show the menu.
Select Download certificates to show the Bulk download certificates window.
Click Request certificates.
The certificates are saved as PDF files within a ZIP file. A link to the ZIP is sent to your email. They can also be downloaded from the Jobs complete list in the top-right corner.
You can use a web browser like Microsoft Edge, Apple Safari, or Google Chrome to open and print the PDF files.
Interactive walkthrough
Note: When downloading certificates in bulk, file sizes can become unmanageable very quickly. For example, if you have thousands of learners, even a handful of courses each will translate to multiple GB of data. We therefore limit the size of any one bulk request to 500 certificates. If you need more than this, organise your downloads into batches of 500 — for example, by user, by course, by organisational segment, or alphabetically.