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How do I enrol or unenrol an individual user?

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Written by Daria Nasedkina

Enrol or unenrol one user, course by course — the best option when you're making changes for a single person. You can enrol them on some courses and unenrol them from others in the same action.

Note: If the learner is enrolled on a course via Smart Enrolments, you can't change their enrolment status for that course.

Step-by-step instructions

⚠ The steps below depend on how you log in — check yours before you start.

Look at the web address you use to log in:

If you log in at atlas-hub.co.uk

  1. Go to Enrolments.

  2. Search for the user whose enrolments you want to update.

  3. Click Manage user enrolments on the right of their row.

  4. You'll see every course in your account, along with the user's current enrolment status for each. Use the toggle to enrol or unenrol them from a course.

  5. Once you're happy with your selection, click Save Changes.

  6. Review the changes, then click Confirm Changes to save.

Note: Tick Show all courses to also see courses the user is auto-enrolled or smart-enrolled on. These enrolments (set at account or segment level) can't be toggled off here — to change one, update it on the course settings page.

Interactive walkthrough

If you log in at app.ihasco.co.uk

  1. Go to Users.

  2. Search for the user whose enrolments you want to update.

  3. Click the arrow on the right of the user's details and select Manage enrolment.

  4. Choose the course(s) from the list:

    • To enrol on a course, click Enrolled.

    • To unenrol from a course, click Not enrolled.

  5. Once you're happy with your selection, click Apply enrolment changes to 1 user.

Enrolling more than one user

FAQ

Can I enrol and unenrol the same user from multiple courses in one go?

Yes. Toggle each course as you need — some on, some off — and all the changes are saved together when you confirm.

Why can't I unenrol a user from a certain course?

If a course shows as auto-enrolled (for example, "Auto-enrolled for all users") or is assigned via Smart Enrolments, it can't be toggled off for an individual. This is controlled by the course or segment settings, not the individual user.

How do I do this for lots of users at once?

See How do I enrol or unenrol a group of users at once? for applying one action to a group, or How do I update enrolments in bulk using a spreadsheet? for detailed changes across many users.

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