Problem
A learner accessing an iHasco SCORM package in a third-party LMS sees Error 31.
Cause
iHasco cookies and/or domains are being blocked.
Fix
For learners
Let your training administrator or IT team know you've seen this error — some iHasco domains or cookies need to be allowed on your network before the course will load. See What domains do I need to add to my network inclusion list? and What are the requirements for SCORM?
For administrators
Work with your IT team to allow the required iHasco domains on your network. See What domains do I need to add to my network inclusion list? and What are the requirements for SCORM?
