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How do I contact the iHasco team?

Written by Kathy Gwinnett

If you can't find what you're looking for in the Help Centre, our team is on hand to help.

Chat with us
Look for the chat icon in the bottom-right corner of your screen — it's always there, on every page. Click it to start a conversation, and a member of the iHasco team will get back to you.

What to include
To help us resolve things quickly, let us know:

  • Your organisation name

  • What you're trying to do

  • Any error messages you've seen

Response times
We aim to respond within a working day during business hours, Monday–Friday, 9am–5pm.

Prefer email?
If you're not in a hurry, you can also reach us at [insert email address]. Chat is faster, but email works just as well if you'd rather not wait around.

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