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How does a user-based subscription work?

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Written by Daria Nasedkina

Overview

On a user-based subscription, you pay for a set number of users, and those users get access to your selected courses for the length of your contract.

What you're buying

You're buying access to selected courses for a defined number of users, for the length of your contract. During that time, retakes after a failed test and revisiting course content while a certificate is still valid are both included at no extra cost.

You decide who has access to what — users aren't automatically enrolled on every course, so you'll need to enrol them.

How pricing works

Your price is based on the number of users being trained and the number of courses selected. If your team grows, you can add users mid-year — additions are possible at any point and priced proportionally.

Time limit for learners: courses must be completed within your contract period.

FAQ

Can I reassign seats if someone leaves the company?

Yes — as long as the courses haven't been started, seats can be reallocated to someone else.

Can a user retake a course?

Yes, if a user failed the final test, they can retake the course and the test as many times as they need. There's no extra charge associated with it.

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