Overview
If a user whose account you've archived comes back — a returning employee, or a user archived by mistake — you can restore them. Restoring brings back their profile and full training history, so they pick up right where they left off.
Step-by-step instructions
Go to your Admin Atlas page.
Click the three-dot button {…} in the top right corner to open the menu.
Click View Archived Users.
Find a user you want to restore.
Click Recover User on the right side of that user’s row.
For email-based users, click Recover now.
For username-based users, confirm their username and set a temporary password. Make sure to share these login details with the user so they can access their account.